Resolve customer issues Lightning fast with streamlined email communication and new case email enhancements. Emails can now dynamically prepopulate based on certain case criteria, which saves an agent’s time and ensures consistency. And with the improved email publisher, agents can drag and drop attachments, quickly access functions like reply, and autosave their work, so they never have to worry about losing it.
I put up a post today discussing the best email service providers. I’m still with ...