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How to Configure Email Services – Supportworks Tips & Trics…



This video will guide on how to configure Supportworks to connect to an email server to send and receive emails using the Shared Helpdesk Mailbox. The four stages:
-Creating a Supportworks Shared Mailbox
-Setting up Active Mail Services for the Shared Mailbox
-Starting the Mail Connector
-Configuring analyst access to the mailbox

For more information visit www.support-works.com

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