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Training

7 Golden Rules for Meeting and Greeting…

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I just about remember starting at my first job, and going through the time-honored ordeal of being paraded around the office to meet the team. Two introductions in particular stood out − and still do, after all these years. First, I met the team manager, Andrea. She got up as ...

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Recruitment Truth and Lies – #MTtalk…

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Please Join Us! What: #MTtalk Where: Twitter When: Friday, February 16 @ 1 p.m. EDT (6 p.m. GMT, 11:30 p.m. IST)Topic: Recruitment Truth and LiesHost: @Mind_Tools “I am convinced that although training and development are important, recruitment and selection are much more important.”― Stephen R. Covey (1932-2012), U.S. educator and business ...

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18 Ways to Be the Best You Can Be…

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We all want to be thought of as good employees, but if we really want to fulfill our career aspirations, then we need to push ourselves to be the best that we can be! After all, if we only do the minimum required of us, we probably won’t get very ...

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How to Be Happy at Work…

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Annie McKee, Ph.D is an adviser on happiness to leaders of multinational companies and governments around the globe. So I was surprised to learn that, not so very long ago, she was cleaning houses and waiting tables. These are not jobs designed to make people happy. McKee mentions those early ...

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The Impact of Mental Health Issues at Work – #MTtalk…

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Please Join Us! What: #MTtalkWhere: TwitterWhen: Friday, February 2 @ 1 p.m. EDT (6 p.m. GMT/11:30 p.m. IST)Topic: The Impact of Mental Health Issues at WorkHost: @Mind_Tools “Each aspect within us needs understanding and compassion. If we are unwilling to give it to ourselves, how can we expect the world ...

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How to Post Complaints and Keep Your Cool Online…

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At some point we all interact with a sales or customer service rep. Whether we’re buying a new TV, renewing our car insurance, or changing our internet service provider, reps play an essential part in our customer experience. If you’re lucky, you speak to someone who’s charming, funny and knows ...

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#MTtalk Review: Saying Yes When You Mean No…

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No: A Cultural Conundrum I read a few studies recently that analyzed how different cultures view and use the word “No.” Reading these research papers emphasized the fact that we don’t all see it the same way, and we don’t all value a straight-up, honest “No.” For example, one study ...

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Too Many Cooks: When Collaboration is a Recipe For Disaster!…

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You could feel the creative energy crackling around the room. Talented professionals brimming over with classy ideas, turning their thoughts into tautly-written TV masterpieces that would have the binge-watching masses transfixed and craving the next instalment. The Writers’ Room. Yes, that was the answer. The way forward. The dream job. ...

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